FAQs

What is the time frame for my order to be received? Please allow from 3-8 business days.

How can I check the status of my package? Within your order confirmation email, there will be a link attached with an option to track your package.

What is the return Policy? You may send back your order for an exchange or store credit within 10 days, following the link under our return policy.

What is the Shipping policy? We offer Economy (5-8 business days) and standard (3-4 business days) shipping, which includes a flat rate, depending on the country/state of shopping. We also offer free in-store pick up at any of our locations.

Who should I contact if theres a any questions or a problem with my order? Please call us at (954) 940-1397 or email us at Info@shopkabana.com.

What if I have a store credit that I want to use online? If you already have an existing store credit within our system, please call us (954) 940-1397 or email us at Info@shopkabana.com and we will be able to help you and provide you with either a gift card or a special code to input as a promo code.